Shipping & Return

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness at all times.

Processing time:

Order verification, tailoring, quality check and packaging. All orders are sent to our Fulfillment Center for dispatch within 24 hours after the order is placed. Most of our products are made to order and they usually take 1-7 days to make. After this time, your order is shipped.

Shipping time:

This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, items usually take between 5 to 10 days to arrive at their destination but can take longer from time to time. International delivery usually takes about 15–30 business days.

Returns:

Returns are available for nearly everything at our store. We recommend keeping track of all manufacturer packaging and your receipt for a minimum of 10 days after purchase.Items can only be returned to a store, we currently cannot process replacements even if the item is available; return to a store for refund and purchase separately Any product delivered to you that fails to match the product description is eligible for a refund.

Please contact our customer service team at customer.services@rapidstartuk.com